Here at reuben, we are committed to respecting the privacy and security of all users and visitors to reubenstore.com. This policy sets out the basis for which information collected about you by reuben.
This policy sets out how information about you is collected and used reuben strictly in accordance with all current data protection laws, including the EU2016/679 General Data Protection Regulation (GDPR) and the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011.
For the purpose of the EU2016/679 General Data Protection Regulation (GDPR), the data controller is reuben. For any privacy queries please contact email@example.com
The personal data you share with us will only be used for the specified purposes documented below and will never be shared with any third party.
Where we use the terms “we” “us” “our” we are specifically referring to reuben.
INFORMATION WE COLLECT ABOUT YOU
When you use our website (Browsing or purchasing), engage with us on Social Media, participate in Competitions, contact our customer care teams, We may collect and process the following personal information about you:
– Information that you submit at the checkout, subscribing to any marketing material, contacting our customer care team or entering a competition.
-Information collected may include name, billing and delivery addresses, credit, debit card details email address and phone number. This information will be used to help to answer your queries, to process your order or to allow you to participate in competitions or to send your marketing material which we think is relevant or interesting to you
-Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data. We will also use your Internet Protocol (IP address) to collect traffic data. We will not use your IP address to identify you personally. This information may be used to present the website in the most effective manner for your browser or to administer the website and improve our services to you.
– Engaging with reuben content including “likes”, “retweets”, “reposts”, “shares”, may allow us to interact with you or access your accounts on social media. It may also involve you submitting a photo or video of you. We would encourage you to check the terms and conditions of the social media providers.
The nature of how we process your personal information will differ depending on purpose. If you have subscribed to Marketing updates, your personal data can be withdrawn at any stage. Your data will be used to process your order. We will only pass on your personal information to third parties to facilitate delivery of your order ( e.g. name and address and telephone number to distribution carriers). We share personal information with three separate third parties in order to complete your transaction:
Our eCommerce Platform Provider. We pass along information so that they may process card transactions, screen for fraud, and conduct other activities integral to running a website. In addressing fraud prevention, we may disclose your address details to them to check against various Fraud Prevention Schemes
Our Carriers. We pass along your information to our carriers so that they may deliver your order to you.
Transaction Partners: We have a relationship with PayPal and Stripe and will send information to them for payment processing if you select that option during Checkout.
STORING THE PERSONAL DATA WE COLLECT
We take all steps necessary to ensure that information we collect is kept secure, confidential and stored on servers, hidden behind firewalls and always password protected.
We use the latest in Secure Server Technology ( SSL) to protect your data to the highest standards.
Data that we collect from you may be stored at a destination outside the European Economic Area. Please be assured that it will only processed by staff operating for reuben. By submitting your data online or in one of our stores, you are agreeing to this transfer, storing or processing of your personal details.
Privacy Statements of the Companies we work with
YOUR RIGHTS TO YOUR PERSONAL DATA
You have the right to your personal dat. This means you have the right to:
– Access the personal information we hold about you at any time.
– Request that we change or update out of date personal information which we hold about you.
– Have personal data we hold about you, deleted from all of our systems
– Receive a copy for personal data which we hold about you transmitted to another party
– Restrict the processing of any or all of your personal data
Please email firstname.lastname@example.org for more details. If you do request any of the above, reuben reserves the right to verify your identity and request that you provide proof of identity.
MARKETING PREFERENCE DATA
If you have subscribed to receive Marketing from reubenstore.com, we will use your details to send you updates on products and services which we deem most relevant to you. You have the right to ask us not to process your personal details for such purposes and you can change your mind and ‘ opt out’ of receiving marketing updates at any time.
Simply ‘unsubscribe’ at the bottom of any email which you receive.
SALE OF THE BUSINESS
In the event of a sale, merger, liquidation, receivership or transfer of all or substantially all of the assets of our company, we reserve the right to transfer information (including your personal data) to a third party provided that the third party agrees to adhere to the terms of the Policy and provided that the third party only uses your personal data for the purposes that you provided it to us. You will be notified in the event of any such transfer and you will be afforded an opportunity to opt-out.
WHAT ARE COOKIES?
We don’t store personally identifiable information such as credit card details in cookies we create. We use information gathered from cookies to make vavavoom.ie better for you.
Cookies are used for re-marketing – this means they are used to show you advertisements for different products and services based on what you appear to be interested in. You can easily opt out of these cookies by going to the Network Advertising Initiative website. This link will open in a new window – we’re not responsible for the content of external websites.
In addition to re-marketing, a lookalike audience may also be built to identify customers who may have similar interests to you. This audience is identified through using a custom audience which includes either a customer’s email address or phone number. The custom audience is shared in an encrypted format to maintain privacy.
THIRD PARTY LINKS
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.